Deeksha Kankate

Senior Specialist - Operational Excellence, MIS & Projects
Wholesale Banking Operations
My journey with IDFC FIRST Bank started over 12 years ago when I was recruited  directly by our CHRO, Adrian Andrade into the erstwhile Capital First while pursuing  my  MBA from Dayalbagh  Educational Institute.

Real stories, Real impact ⚡

Deeksha Kankate – Senior Specialist – Operational Excellence, MIS & Projects – Wholesale Banking Operations

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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
I was drawn to IDFC FIRST Bank during my campus recruitment and the interesting roles presented seemed perfectly tailored to my aspirations. The responsibilities outlined for the position sparked a keen interest in me, and I knew that this was the place where I wanted to embark my professional journey. I joined as a Management Trainee in April 2023 and the last two years have been nothing short of transformative.

The most enriching aspect of my role is the sheer exposure it offers. As a Senior Specialist managing operational excellence and projects within the Wholesale Banking Operations vertical, my typical day is a blend of strategic and analytical tasks. I'm responsible for calculating key performance indicators across sub-verticals, managing budgeting aspects, and overseeing other critical processes. The Wholesale Banking Operations sector is vast, and each department is unique and I'm constantly learning and growing, getting to know each department closely.

Throughout my journey at the Bank, I've been fortunate to have role models who has profoundly influenced my professional journey. My manager has been more than just a supervisor; he's been a mentor to me. His approachability and guidance have been pivotal in my development.

Culture

We’re working together to build strong communities inside and outside.

“What really sets IDFC FIRST Bank apart is its unwavering focus on technology and innovation.”

“Crowdsourcing has the potential for major impact on the way we design machine learning and AI systems, but to unleash this potential we need more creative minds exploring novel ways to use it.”
- Jennifer, Senior Researcher, CA
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Culture

We’re working together to build strong communities inside and outside.

“The culture of IDFC FIRST Bank stands out in that everyone is encouraged to be curious, ask questions and to keep learning. It doesn't matter how simple your question might be; there's always someone ready to help you out.”

“Crowdsourcing has the potential for major impact on the way we design machine learning and AI systems, but to unleash this potential we need more creative minds exploring novel ways to use it.”
- Jennifer, Senior Researcher, CA
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
The Bank's dedication to going digital is beyond impressive; It's transformative. We’re constantly encouraged to think about how we can improve processes and deliver better services to our customers through digital means. Even when a manual process seems to be working well, we’re prompted to consider the digital alternatives.

I've been fortunate to experience first-hand the digital solutions that have not only streamlined our internal processes but also enhanced our efficiency as employees. Our platforms are incredibly user friendly and serve as a single point of contact for any issues we might encounter. It's designed so intuitively that even those without a technical background can navigate it with ease. 

At IDFC FIRST Bank, there's never a full stop when it comes to digital innovation. Instead, there's always a comma or a semi colon, signifying that there's more we can do, more we can improve.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
The Bank offers us multiple opportunities to develop ourselves through the dynamic platforms. These platforms house countless resources tailored to our individual needs. In addition, there are various knowledge resources to enhance our skills at our own pace. Every month we receive a comprehensive learning calendar that outlines a variety of courses available to us. These courses cover a wide range of topics, and we have the flexibility to choose between in-house sessions, online sessions, and offline workshops. In just one year, I’ve attended more than three to four intensive sessions.

See what our employees have to say

IDFC FIRST Bank creates an environment where seizing opportunities feels natural and encouraged. It's not just about acquiring new skills; It's about being part of a culture that values growth and innovation.
Deeksha Kankate
Senior Specialist - Operational Excellence, MIS & Projects
Wholesale Banking Operations
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
My aspiration for the near future is to delve deeper into the various aspects and departments of Wholesale Banking Operations. In the next five years, I envision taking on a project management role, leveraging the skills and knowledge which I’m acquiring now. I’m grateful for the support I’ve received thus far and I’m confident that the Bank will continue to back my ambitions as I progress in my career.
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